We care about your privacy. This policy explains what the Wisdom software collects, why it needs it, and what we do and do not do with it.
Internet access
The desktop software works offline for normal day-to-day operation, but some features need an internet connection:
- Managing e-way bills and validating GSTINs online
- Fetching distance between PIN codes
- Online reports
- Software licensing
- Sending automated email and SMS with PDF invoices attached
- Delivering software updates
Personal data we store
We store your name, mobile number, address and similar details on our servers, for user registration and licensing. For Wisdom OMS we additionally store the business and order data you or your marketplace connections put into the product.
Google user data
We ask for Gmail authentication for one purpose only: sending personalised emails with PDF attachments, such as sale invoices and reports, from your own address.
Your Google authentication token is stored in local storage on your own device and nowhere else. It is not stored on our servers and is not shared with anyone. Our use of information received from Google APIs adheres to theGoogle API Services User Data Policy, including the Limited Use requirements.
Marketplace and platform data
Wisdom OMS connects to e-commerce platforms to provide order management, return tracking, inventory sync and payment reconciliation. For that data we apply the following practices:
- Authorised access only. Data is retrieved through each platform's authenticated interfaces, using credentials you supply and can revoke.
- Encrypted storage. Data is held on encrypted cloud infrastructure, with TLS in transit.
- Role-based staff access. Only authorised staff can access platform data, according to their role, and that access is logged.
- No personal devices. Production data is not copied to personal devices or removable media.
- Monitoring. Systems are monitored for unusual access, and alerts are reviewed.
- Disposal. Data no longer needed is deleted or archived under our retention rules.
Your software backups
Backups taken by the desktop accounting software are written to local storage on your own computer. Keeping those backups safe is your responsibility — we cannot recover a local backup for you.
Who we share data with
We do not sell your data. We share it only in these situations:
- With service providers under confidentiality obligations, for hosting, payment processing or support
- As part of a business transfer, such as a merger or acquisition
- Where required by law, regulation or valid legal process
How long we keep it
We keep your data for as long as your account is active, and afterwards only for as long as we need it for the purpose it was collected or to meet a legal obligation. After that it is securely deleted or anonymised.
Your rights
You can ask us to show you, correct, or delete the personal information we hold about you. To delete your account and data, seeDelete your account, or emailsupport@marothiatechs.com.
Children
The Wisdom products are business software and are not directed at children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. Significant changes will be announced in the app or by email. The "last updated" date at the top of this page always reflects the current version.
Contact us
Questions about this policy, or a request about your data? Emailsupport@marothiatechs.com or call+91 75728 57390. Post:509, Saket Textile Market, near Aai Mata Circle, Parvat Patiya, Surat, Gujarat 395010, India.